District 114 // East Africa
March-May Issue · Jun 2026
Experience from Senior Members
From Member to Distinguished Toastmaster:12 Years of Leadership Lessons in Toastmasters.
MK
Maxmiller Keitany, DTM March-May Issue · Jun 2026
4 min read
Milestone
Earned Distinguished Toastmaster (DTM) in 2020.
Current Roles
Division B Director and Treasurer at Thika TM.

I’ve been in Toastmasters since 2014. Over that decade, I’ve served as Vice President Education for Downtown Toastmasters and Thika TM in 2023, President of Downtown Toastmasters, Club Coach for Ruaraka TM, Club Sponsor for Eldoret Toastmasters, mentor for Dojo TM, sponsor of Word Crafters, Area Director, and I’m currently serving as Division B Director and Treasurer at Thika TM. I earned Distinguished Toastmaster in 2020 — the highest accolade in the program.


Here’s what over 10 years on the front lines taught me about leadership, growth, and why Toastmasters works.

Toastmasters is a lab for leadership because it’s 100% volunteer. No one’s paid to follow you, so you learn fast what actually works.

1. Lead by serving, not commanding.

As VP Education, President, and now Treasurer at Thika TM, my job isn’t to be the loudest in the room. It’s to make sure every member has a speaking slot, gets evaluations, and feels seen. When you remove barriers for others, they step up.

2. Coaching beats telling

As Club Coach for Ruaraka TM, mentor for Dojo TM, and sponsor for Word Crafters and Eldoret TM, I learned that the fastest way to kill momentum is to do it yourself. Ask questions, let them try, give specific feedback, then get out of the way. People grow when they own the outcome.

"If it depends on you being in the room, it breaks when you’re not."

3. Systems scale, charisma doesn’t

As Area and Division Director, I couldn’t be in 5 clubs at once. What worked was building simple systems: consistent club visits, clear goals, public recognition, and regular check-ins with club officers. If it depends on you being in the room, it breaks when you’re not.

4. Conflict is data

Every tough conversation as President or Area Director taught me the same thing: conflict usually means someone’s values aren’t aligned with the club’s purpose. Address it early, focus on the mission, and give people a path forward.


Memorable Moments and Milestones

Some moments stick because they’re emotional, not because they’re perfect.

Downtown Toastmasters turnaround: Walking into a club with barely 8 members and leaving with more than 25 active members and an award-winning executive team with systems that work.

Chartering Eldoret Toastmasters: Sitting in that first meeting with 20 nervous first-timers and watching them charter 6 months later. Club sponsorship is messy, but it’s worth it.

Mentoring Dojo TM and sponsoring Word Crafters: Watching new clubs find their rhythm and their voice reminded me why I joined in the first place.

Serving as VPE in Thika TM in 2023: Coming back to a program role after years of taking it easy grounded me again in what makes members stay.

Earning DTM in 2020: Not for the title, but because it forced me to complete projects I’d been avoiding for years. The legacy program had been quite a journey and because of the great mentors that I had I was able to do it after 6 years!

Serving as Area Director and Division Director: these roles have taught me strategic leadership, resilience and ownership as well as public facilitation and business skills.

Personal and Professional Growth: Toastmasters didn’t just make me a better speaker. It rewired how I work.

Professionally: The feedback loop in Toastmasters is brutal and fast. That made me comfortable with high-stakes presentations at work, managing stakeholders, and running meetings that actually start and end on time. Clients notice when you can think on your feet.

Personally: I used to avoid difficult conversations. Serving as President, Area Director, VPE, and Treasurer forced me to have them. Now I’d rather have a 10-minute awkward talk than 6 months of quiet resentment.


Advice to the Next Generation of Toastmasters

If you’re 6 months in or considering joining, here’s what I wish someone told me in 2014:

1. Show up consistently for 6 months before you judge it

One speech won’t change you. 20 speeches, 20 evaluations, and 6 roles will. Treat it like a gym membership.

2. Take on a leadership role early

You don’t need to be ready. VP Membership, SAA, Treasurer, or Club Secretary will teach you more in 6 months than 2 years of only speaking. Leadership is learned by doing.

3. Mentor someone within your first year

Teaching someone else forces you to understand the basics. That’s how you go from memorizing Pathways to actually living it.

4. Don’t chase awards, chase improvement

Contests and awards are nice. But the members I see grow the fastest are the ones obsessed with getting 1% better each week. The awards follow.

5. Build the club you want to belong to

If the energy is low, don’t leave. Be the person who brings energy. Clubs change when 3 committed people decide to change them.


In conclusion, Toastmasters gave me confidence, but more importantly, it gave me a framework for leading with authority. If you’re willing to do the work, put in the time, and serve others, it will return the favor.

To every member reading this in Eldoret, Downtown, Thika, Dojo, Word Crafters, and across Division B: your DTM isn’t the end goal. It’s proof that you can commit, lead, and grow. Now go help someone else do the same.

What’s one lesson Toastmasters taught you that you use outside the club?

MK
About the author
Maxmiller Keitany, DTM
Maxmiller Keitany is a legal professional and dedicated Toastmaster who believes that true leadership is learned by doing. Professionally, she serves as a Prosecution Counsel with the Office of the Director of Public Prosecutions in Kenya, a role she has held since 2014\. Her career in the legal field has given her a deep appreciation for clear communication, strategic thinking, and running efficient, high-stakes meetings. Maxmiller joined Toastmasters in 2014 and has spent over a decade working on the front lines of club and district leadership. Over the years, she has taken on numerous roles, serving as President and Vice President Education for Downtown Toastmasters, Treasurer for Thika Toastmasters, an Area Director, and currently as the Division B Director. Beyond club administration, she has focused heavily on growth, working as a Club Coach for Ruaraka Toastmasters, a mentor for Dojo Toastmasters, and a Club Sponsor for both Word Crafters and Eldoret Toastmasters. Her dedication culminated in earning the Distinguished Toastmaster (DTM) designation in 2020\. Through her journey, Maxmiller has learned that leadership in a volunteer organization relies entirely on serving others rather than commanding them. Outside the meeting room, she is deeply passionate about mentoring children and bringing an grounded, real-world approach to personal and professional development. For Maxmiller, Toastmasters is not just about chasing awards; it is a long-term commitment to getting 1% better each week and helping the next generation of leaders do the same.
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